New Practices and Policies

UPDATE Friday 14th May 2021

We are delighted to be in a position to re-open on Monday 17th May and will return to a fully functioning service operating Tuesdays- Saturdays inclusive. Appointments will only be necessary for design consultations and fittings as previously carried out pre Covid19.

We are aware of government guidelines and have implemented changes to our practices as detailed below.

General Showroom Process for Customers

  1. If there are more than 6 people in the showroom, we ask you to please wait outside or in your car until you can enter the showroom.
  2. Everybody is requested to wash their hands, use the hand sanitiser or use the provided gloves when you come into our showroom.
  3. When you are in our showroom, we ask that you be mindful of others and to maintain a distance of 2 metres between yourself and other customers.
  4. We ask you to exercise caution and care when handling the fabrics.
  5. On purchasing the fabric, it will be wrapped and placed in a bag / box for you to take away.
  6. Card payment is requested.
  7. Everybody is expected to wash their hands, use the hand sanitiser or safely disposes of their gloves on leaving the premises.
  8. If you have tested positive/in isolation for Covid-19 or are living with a Covid-19 positive person we would appreciate if you do not visit the shop until the HSE guidelines in relation to isolation are fully complied with.

Please note, in the possibility of having to engage in contact tracing, we will have to disclose customer names and contact information to the appropriate authorities. This is in accordance with GDPR guidelines and is stated in our privacy policy.

Our procedures may need to be revised from time-to-time to meet evolving situations, to ensure the safety of customers and staff and/or to comply with government directives. 

Specific Process for Bridal / Dressmaking /  Fittings

  • We ask you to wash your hands, or use the hand sanitiser available to you.
  • When you come into our showroom we ask you to be mindful of social distancing and to maintain a distance of 2 metres from any other customers who may be in the showroom.
  • We ask you to exercise caution and care when handling the fabrics.
  • Only appointments for 1 dressmaker will be held on any one day.
  • We will aim to keep fittings to within 15 minutes where possible.

  • The dressmaker will wear a face mask.
  • Customers will be requested to wear a mask.
  • After each appointment the dress maker will wash her hands thoroughly.
  • Appointments will be held in alternative fitting rooms and after each customer, the fitting room will be cleaned.
  • When you leave our showroom after your fitting, we ask that you wash your hands, or use the hand sanitiser provided.

If you have tested positive/in isolation for Covid-19 or are living with a Covid-19 positive person we would appreciate if you do not visit the shop until the HSE guidelines in relation to isolation are fully complied with.

Please note, in the possibility of having to engage in contact tracing, we will have to disclose customer names and contact information to the appropriate authorities. This is in accordance with GDPR guidelines and is stated in our privacy policy.

Our procedures may need to be revised from time-to-time to meet evolving situations, to ensure the safety of customers and staff and/or to comply with government directives.

Specific Process for Design Consultations

  • Design consultations will be available on Thursdays and Saturdays, by appointment only.
  • We ask you to wash your hands, use the hand sanitiser or use the provided gloves on entering the premises.
  • When you come into our showroom we ask you to be mindful of social distancing and to maintain a distance of 2 metres.
  • We ask you to exercise caution and care when handling the fabrics.
  • We aim to keep design consultations under 45 minutes.
  • The consultation will be held in a specific area and when appropriate will move to the fabric area.
  • A sketch and samples will be prepared and given to customer in a protective sleeve.
  • After each consultation the dress designer/advisor will wash her hands thoroughly.
  • When you leave our showroom after your consultation, we ask that you wash your hands, or use the hand sanitiser provided.

If you have tested positive/in isolation for Covid-19 or are living with a Covid-19 positive person we would appreciate if you do not visit the shop until the HSE guidelines in relation to isolation are fully complied with.

Please note, in the possibility of having to engage in contact tracing, we will have to disclose customer names and contact information to the appropriate authorities. This is in accordance with GDPR guidelines and is stated in our privacy policy.

Our procedures may need to be revised according to statistics behaviour or government directives.